Privacy Policy
This Privacy Policy explains how Pro Pest Exterminators collects and uses information when customers visit the website, place an order, submit an enquiry, or book work.
Information We Collect
Information may include:
- name
- phone number
- email address
- delivery or property address
- order information
- booking or quotation information
- messages submitted through website forms
- device and website-usage information collected through analytics tools
How Information Is Used
Information may be used to:
- process and deliver orders
- manage bookings and quotations
- respond to enquiries
- provide customer support
- maintain transaction and service records
- understand website usage
- measure marketing performance
- improve website functionality
Google Analytics
The website may use Google Analytics to understand how visitors interact with the website.
Analytics data may include page views, session activity, traffic source, device information, approximate location, and conversion activity.
This information is used for website analysis, marketing measurement, and understanding user behaviour.
Google Search Console
Google Search Console is used to monitor website performance in Google Search.
It provides search and technical information such as impressions, clicks, search queries, crawl activity, and indexing status.
Google Merchant Center
The website may be connected with Google Merchant Center to manage product information and make eligible products available across supported Google shopping surfaces.
Information shared with Merchant Center may include product details, prices, availability, delivery information, return-policy information, and website information required to operate product listings.
Cookies and Measurement Technologies
The website may use cookies or similar technologies for:
- website functionality
- analytics
- ecommerce operation
- conversion measurement
- marketing performance analysis
Visitors may manage cookies through their browser settings where available.
Sharing of Information
Information may be shared with service providers where necessary to operate the website and fulfil customer requests, including:
- courier providers
- payment or ecommerce providers
- website hosting providers
- technical service providers
- Google analytics, advertising, or merchant tools
Pro Pest Exterminators does not sell customer contact information.
Personal information or customer images are not used in advertising without the customer’s consent.
These points reflect Google’s requirements for responsible customer-data use.
Data Security
Reasonable technical and organisational measures are used to protect customer information.
Personal and payment information submitted through checkout must be processed over a secure HTTPS connection.
Data Retention
Information is retained for as long as reasonably required for orders, bookings, customer support, accounting, legal requirements, analytics, and legitimate business purposes.
Third-Party Services
Google and other third-party tools used on the website operate under their own privacy policies and data-processing terms.
Contact
Questions relating to privacy or the use of personal information may be directed to Pro Pest Exterminators through the contact information published on the website.